• Mercedes-Benz Product Concierge - Mercedes Benz of Georgetown

    Job Locations US-TX-Georgetown
    Job ID
    Customer Service/Support
    Regular Full-Time
  • Overview

    Mercedes-Benz of Georgetown is part of fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are looking to add qualified Mercedes-Benz Product Concierge to our team. 


    Some day to day responsibilities…

    • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
    • Explains and demonstrates vehicle features and technologies, and focuses on customer comfort level and retention.
    • Needs a passion for the Mercedes Brand
    • Resolves customer inquiries for vehicle technology issues.
    • Answers product questions on the telephone and during walk-ins.
    • Keeps abreast of new products, features, accessories, etc., and their benefits to clients.
    • Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
    • Need high understanding of the Mercedes Benz product
    • Maintains high ethical standards in all actions and demonstrates passion about brand and products.

    What you need...

    • Professional appearance and an excellent work ethic. 
    • Outstanding communication skills both verbal and written. 
    • Great attitude with a high-energy personality. 
    • 1 Year superior customer service skill required.
    • Strong computer skills, to include Microsoft Office Suite 
    • Confident in using new media (tablets, social media, etc).
    • Self-starter and self-motivated. 
    • Ability to work well in a process-driven environment. 
    • Confidence in your ability to be successful. 

    We offer…

    • Competitive Pay Plans • Huge Earning Potential 
    • Monthly Bonus Levels • Sales Incentives 
    • Full Training & Support • Wonderful Working Environment 
    • Medical Insurance • Great Advancement Opportunities 
    • Dental Insurance • Vision Coverage 
    • Life Insurance • 401(k) with Employer Match 
    • Employee Stock Purchase Plan


    Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates.  If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today!

    *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

    Group 1 Automotive is an Equal Employment Opportunity employer.





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