• Ford Product Knowledge Specialist - Bohn Ford

    Job Locations US-LA-Harvey
    Job ID
    Customer Service/Support
    Regular Full-Time
  • Overview

    Bohn Ford is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified FORD PRODUCT KNOWLEDGE SPECIALIST to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.



    In addition to competitive pay, we offer our associates the following benefits:

    • Salary plus Bonus 
    • Monthly Bonus Levels • Sales Incentives 
    • Full Training & Support • Wonderful Working Environment 
    • Medical Insurance • Great Advancement Opportunities 
    • Dental Insurance • Vision Coverage 
    • Life Insurance • 401(k) with Employer Match 
    • Employee Stock Purchase Plan 


    • Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism and Teamwork.
    • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
    • Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
    • Supports the client advisor on product related tasks and activities.
    • Fully explains vehicle features, application and benefits.
    • Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
    • Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
    • Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
    • Keeps abreast of new products, features, accessories, etc., and their benefits to clients
    • Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
    • Maintains high ethical standards in all actions and maintains a professional appearance at all times.
    • Demonstrates passion about brand and products.
    • Confident in using new media (tablets, social media, etc).
    • Assist in other areas of the Sales department and performs other administrative duties, as assigned.


    • Confidence in your ability to be successful. 
    • Outstanding communication skills both verbal and written. 
    • Professional appearance and outstanding work ethic. 
    • Great attitude with a high-energy personality. 
    • Superior customer service skills. 
    • A desire to work in a commission, performance-based, environment. 
    • Self-starter and self-motivated. 
    • Ability to work well in a process-driven environment. 

    *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*


    Group 1 Automotive is an Equal Employment Opportunity employer




    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.