• Service Dept Business Development Rep - Mercedes- Benz of Beverly Hills

    Job Locations US-CA-Beverly Hills
    Job ID
    2018-6393
    Category
    Customer Service/Support
    Type
    Regular Full-Time
  • Overview

    Mercedes Benz of Beverly Hills  is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified SERVICE DEPARTMENT BDC AGENT  to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

     

    In addition to competitive pay, we offer our associates the following benefits:

    • Health, Dental, Vision, Life, and Disability insurance
    • 401(k) plan with company match
    • Paid Time-Off
    • Employee Stock Purchase Plan
    • Employee Vehicle Purchase Program
    • Professional work environment, with job training and advancement opportunities

    Responsibilities

    • Service Department BDC
    • ADP/ CDK Booking and timekeeping for service department
    • Meet and greet service customers promptly in a professional and courteous manner.
    • Liaison between the service and sales department.
    • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
    • Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
    • Learn to overcome objections. 
    • Follow all company policies and procedures. 
    • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

    Qualifications

    • At least 1 year of sales, service, or accounting in the Automotive industry experience required.
    • ADP/ CDK experience a plus 
    • Confidence in your ability to be successful.
    • A desire to work in a commission, performance-based, environment. 
    • Great attitude with high-energy personality.
    • Excellent customer service skills.
    • Professional appearance and work ethic.
    • Self-starter and self-motivated.
    • Ability to work well in a process driven environment.
    • Outstanding communication skills in both verbal and written.
    • High school diploma or equivalent.
    • Valid driver license in the state that you will work and a good driving record.

    *All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

    Group 1 Automotive is an Equal Employment Opportunity employer

     

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