• Automotive Product Presenter - Elite Acura

    Job Locations US-NJ-Maple Shade
    Job ID
    2018-5380
    Category
    Customer Service/Support
    Type
    Regular Full-Time
  • Overview

    Elite Acura is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified AUTOMOTIVE PRODUCT PRESENTER to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

     

    In addition to competitive pay, we offer our associates the following benefits:

    • Health, Dental, Vision, Life, and Disability insurance
    • 401(k) plan with company match
    • Paid Time-Off
    • Employee Stock Purchase Plan
    • Employee Vehicle Purchase Program
    • Professional work environment, with job training and advancement opportunities

    Responsibilities

    • Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism and Teamwork.
    • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
    • Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
    • Supports the client advisor on product related tasks and activities.
    • Fully explains vehicle features, application and benefits.
    • Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
    • Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
    • Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
    • Keeps abreast of new products, features, accessories, etc., and their benefits to clients
    • Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
    • Maintains high ethical standards in all actions and maintains a professional appearance at all times.
    • Demonstrates passion about brand and products.
    • Confident in using new media (tablets, social media, etc).
    • Assist in other areas of the Sales department and performs other administrative duties, as assigned.

    Qualifications

    • Confidence in your ability to be successful. 
    • Outstanding communication skills both verbal and written. 
    • Professional appearance and outstanding work ethic. 
    • Great attitude with a high-energy personality. 
    • Superior customer service skills. 
    • A desire to work in a commission, performance-based, environment. 
    • Self-starter and self-motivated. 
    • Ability to work well in a process-driven environment. 

    *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

    Group 1 Automotive is an Equal Employment Opportunity employer.

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