• Automotive Service Advisor - Ira Audi

    Job Locations US-MA-Peabody
    Job ID
    Automotive Repair
    Regular Full-Time
  • Overview

    IRA AUDI is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified AUTOMOTIVE SERVICE ADVISOR to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.


    In addition to competitive pay, we offer our associates the following benefits:

    • Health, Dental, Vision, Life, and Disability insurance
    • 401(k) plan with company match
    • Paid Time-Off
    • Employee Stock Purchase Plan
    • Employee Vehicle Purchase Program
    • Professional work environment, with job training and advancement opportunities


    • Setting, confirming and preparing for appointments to expedite the customer’s service experience
    • Greeting customers in a timely and friendly manner
    • Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection
    • Producing repair orders for customers with full transparency including cost and time estimates
    • Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
    • Follow-up with customers on the status of their vehicle
    • Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information



    • High school diploma or equivalent
    • Must be able to write clear and precise repair instructions
    • Provide estimates for labor and parts
    • Establish/determine customers method of payment
    • Obtain customers signature on PO
    • Continuous communication on jobs throughout the day
    • Coordinate with manufacturer and/or extended warranty companies for approval in advance of repairs
    • Be knowledgeable of products and services
    • Meet or exceed sales quotas set by management
    • Test drive vehicles when necessary

    *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

    Group 1 Automotive is an Equal Employment Opportunity employer.


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