Automotive Product Concierge- Mercedes Benz of Beaumont

US-TX-Beaumont
Job ID
2017-3737
Category
Customer Service/Support
Type
Regular Full-Time

Overview

MERCEDES-BENZ OF Beaumont is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified AUTOMOTIVE PRODUCT CONCIERGE to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

In this role you will be the on-site expert who uses your great teaching skills to clearly demonstrate and explain high-technology features like navigation systems, entertainment and communication systems, and advanced safety and performance features. Because of your professional demeanor and service-oriented attitude, you will be the go-to person for customers and staff alike when it comes to the setup, function, benefits and explanations of advanced Mercedes-Benz product features.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Use keen listening skills to understand a question and answer it with either a demonstration, description or clear set of step-by-step instructions.
  • Sit with new owners and teach them about the features and functions of their new vehicle.
  • Attend sales meetings and give "tips" on demonstrating or describing a feature.
  • Have the flexibility to work anywhere, from the sales floor to the service drive.
  • Stay up-to-date on the latest in phone, tablet and basic computer technology.
  • Follow all company policies and procedures. 
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

  • At least 1 year of sales, service or hospitality industry experience.
  • Confidence in your ability to be successful.
  • A desire to master several generations of Mercedes- Benz tehcnology. 
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Self-starter and self-motivated.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.

*All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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