Warranty Administrator - Lexus of Santa Fe

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.


At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Santa Fe Lexus is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified WARRANTY ADMINISTRATOR/PROCESSOR to our team. 

 

Compensation: $22/hr

 

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

• Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
• Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
• Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
• Check each repair order against the vehicle service history to avoid making duplicate claims.
• Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
• Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
• Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
• Maintain a record of all claims submitted, returned/rejected or paid and their current status.
• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.

• High Volume Dealership experience is necessary.
• CDK experience a must.
• Ability to work independently and be self-motivated. 
• Great attitude with high-energy personality.
• Support Service Management.
• Professional appearance and work ethic.
• High School diploma or equivalent.

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include:  background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer

 

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.