Warranty Administrator

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.


At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Group 1 Automotive, Inc. is seeking an experienced and dynamic Warranty Administrator to join our team.

 

This position plays a critical role in supporting dealership operations by ensuring manufacturer warranty claims are processed accurately, timely, and in compliance with manufacturer and Company policies.

The Warranty Administrator is responsible for reviewing repair orders, submitting and reconciling warranty claims, resolving claim discrepancies, maintaining warranty receivables, and partnering with service and accounting teams to ensure timely reimbursement and operational efficiency. The ideal candidate is detail-oriented, highly organized, and able to prioritize multiple responsibilities while delivering exceptional accuracy in a fast-paced dealership environment.

 

• Review each repair order for compliance with Manufacturer Warranty Policy;
• Process all warranty claims timely and in accordance with manufacturer guidelines;
• Follow up on all warranty rejections timely and resolve issues to obtain payment;
• Post all warranty payments as received and address any differences or flag corrections;
• Maintain receivable schedule in accordance with Group 1 Automotive Policy and Procedures; and
• Other duties, as assigned.

• High School diploma or equivalent. Bachelor’s or Associate’s degree in Accounting a plus
• Prior Accounting, CDK, Warranty Administration experience a plus
• Proficient in Microsoft Word, Microsoft Outlook, and Microsoft Excel
• Must be able to demonstrate work process judgment and prioritize in a multi-task environment

 

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.