Sales Coordinator - Customer Relationship Management
Town North Nissan is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add qualified Sales Coordinators to our team to work with our Customer Relationship Management processes. We hire talented individuals who understand why becoming part of a fast-growing Fortune 500 company, Group 1 Automotive, is a big deal.
Our Dealership Support Center located in the showroom, is where the Sales Coordinator will answer customer inquiries via phone and emails.
Brief Overview for the Position
Using strong technical and Internet skills, applying a strong work ethic, and attention to detail regarding client documentation and follow up, our Sales Coordinator will Inspire enthusiasm and loyalty in customers who contact Town North Nissan with inquiries about vehicle purchases.
Provide world-class customer service in every interaction for optimal Sales Center performance and customer satisfaction.
Work toward 100% conversion of every inbound customer call and internet inquiry to a scheduled appointment to increase new and pre-owned sales.
Follow up on all inquiries to ensure resolution satisfies customer, dealership, and company expectations.
Accurately advise customers on vehicle descriptions, specific dealership products, pricingand services for all models in order to schedule an appointment for the customer to visit the dealership as part of the vehicle purchase process.
Five Day Workweek
A Great Working Environment
Comprehensive Training & Advancement Opportunities
Medical, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Positive & Friendly Attitude
Exemplary Written and Verbal Communication Skills
Basic Computer Skills
Ability to participate in a rotation for after-hours, weekend, and holiday coverage
Strong negotiation skills in the ability to secure appointments
High School Diploma or Equivalent
Must have a Valid Driver’s License
Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer