Automotive Product Specialist - Mercedes-Benz of South Austin

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.


At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

CONSIDER YOUR CAREER WITH US!

No Experience Necessary!

 

Mercedes-Benz of South Austin is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a Qualified MERCEDES-BENZ PRODUCT SPECIALIST to join our Quality Dealership, representing the Quality Mercedes-Benz Brand. 

 

Our Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand.  By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership. Our PKS should be passionate about customer service, take pride in their work, an enjoy being part of a winning team that cares about their employees.

 

We offer...

• A Great Working Environment
• Comprehensive Training, Support & Advancement Opportunities
• Pinnacle Awards Program
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan

• Supports the Client Sales Advisor on Product Related Tasks and Activities.
• Fully Explains Vehicle Features, Application and Benefits based on Client’s needs
• Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes.
• Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time.
• Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings.
• Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction.
• Demonstrates passion about the brand and products.
• Confident in Using New Media (tablets, social media, etc).
• Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned. 
• Position will require a Saturday Working Schedule   

• Professional Appearance
• Positive & Friendly Attitude
• Confidence in your Ability to be Successful
• Interpersonal Communication Skills
• Ability to Learn to Present Features and Technology
• Basic Computer Skills
• High School Diploma or Equivalent
• Must have a Valid Driver’s License

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.