Audi Fort Worth is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a USED VEHICLE ACQUISITION SPECIALIST to our team.
Some things about this exciting position…
- Effectively manage vehicle exchange program through service department
- Associate the customer’s service relationship with likelihood to transition into a future sale using OEM equity lists, lease termination reports, and service data.
- Responsible for contacting customers by phone, monthly emails and direct mail regarding eligibility for vehicle exchange program, and ending lease terms (renewal).
- Reach out to potential clients, develop and maintain long-term relationships over the phone and in person.
- Develop and use tools to increase customer awareness of status, possible equity position, new products, versus ANR (additional needed repairs).
- Utilize presentations for opportunities to renew to include appraisals, test drives, and current vehicle costs versus replacement analysis
- Work with Sales Consultants for continuous follow up on all clients.
- Remain knowledgeable of products and services offered.
- Maintain records/metrics to demonstrate success and status. Prepare opportunity reports as required
- Provide follow up with customers to ensure customer satisfaction is not only met but exceeded.
You will need…
- Prior Experience working in an Automotive Franchise Dealership prefered
- Must be computer literate – knowledge of Microsoft Office (Word, Excel and Outlook) and internet savvy.
- High School Diploma or equivalent required.
- College Degree Highly preferred.
- Excellent communicator and articulate
- Excellent interpersonal and relationship building skills
- Organized and disciplined
- Congenial and persuasive
- Self-motivating with a competitive personality and drive to exceed expectations
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must be willing to submit to pre-employment testing to include: Background checks, MVR, and hair follicle drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer
