Warranty Administrator - Business Support Center

Job Locations US-TX-Houston
Job ID
2017-3535
Category
Administrative/Clerical
Type
Regular Full-Time

Overview

The Business Support Center is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified WARRANTY ADMINISTRATOR to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
  • Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
  • Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
  • Check each repair order against the vehicle service history to avoid making duplicate claims.
  • Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
  • Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
  • Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
  • Maintain a record of all claims submitted, returned/rejected or paid and their current status.
  • Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.

Qualifications

  • 3+ years of experience.
  • Will process part and inventory warranties.
  • Verify receipt of payment.
  • ADP Dealer Services experience a plus.
  • Will maintain Warranty Receivable Schedule and submission of warranty journal entries
  • Ability to work independently and be self-motivated. 
  • Great attitude with high-energy personality.
  • Support Service Management.
  • Professional appearance and work ethic.
  • High School diploma or equivalent.

*All applicants must pass pre-employment testing to include:  background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer

 

#LI-

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.