BMW Product Genius - Baron BMW

Job ID
Customer Service/Support
Regular Full-Time


Baron BMW is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BMW PRODUCT GENIUS to our team.In the role of BMW Product Genius, you'll be the figurehead of BMW's "Modern Retailing" initiative.  As a product expert, you will promote our largest ever model range and transfer your enthusiasm for the BMW brand to our customers.  By providing exceptional customer service you will strengthen our customers' trust in the BMW brand.


*This is an hourly, entry-level position. 



•  Informing customers about product specifications of all BMW products and features

•  Conducting a needs analysis together with the customer

•  Keeping product knowledge within the dealership at level

•  Managing the test drive process

•  Supporting the Client Advisor during the sales consultation

•  Being the main point of contact for the customer to answer any questions about products including usage and functions



•  Excellent interpersonal and customer service skills

•  Superior communication skills

•  Self-motivated and driven

•  Ability to work well with others

•  Experience representing a luxury / prestige  brand helpful

•  Background in product marketing helpful

•  Experience in retail sales strongly preferred


About you:  


Highly motivated with a strong enthusiasm for the BMW brand as well as an affinity for technology, you enjoy going the extra mile for your customers.  You will be a product expert who enjoys learning about the latest advances in the tech world.  To complement your extraordinary product knowledge, you will also possess the people skills necessary to be able to communicate with those who may have very little technical knowledge.  With your strong interpersonal skills and your confident manner, you will create a positive experience for your customers who visit the dealership.



*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*  

If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail.  Apply today or refer a qualified friend.  

Group 1 Automotive is an Equal Employment Opportunity employer.


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