Rental Car Associate - Ira Toyota of Danvers

Job Locations US-MA-Danvers
Job ID
2025-35013
Category
Customer Service/Support
Type
Regular Full-Time

Overview

Group 1 Logo 2025

CONSIDER YOUR CAREER WITH US!

JOIN OUR TOYOTA CUSTOMER SERVICE TEAM AS A RENTAL CAR ASSOCIATE!

 

Ira Toyota of Danvers is part of the fast-growing Group 1 Automotive, a leader in automotive retail sales and service.  We are in search of a qualified Rental Car Associate to our Customer Service team.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

 

Responsibilities:

  • ADP/ CDK Booking and timekeeping for service department
  • Meet and greet service customers promptly in a professional and courteous manner
  • Liaison between the service and sales department
  • Coordinate accommodations, when requested by management, by booking car rentals for customers
  • Confirm reservations and distribute confirmations to the customer
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers
  • Learn to overcome objections
  • Follow all company policies and procedures
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors

 

Qualifications:

  • At least 1 year of sales, service, or accounting in the Automotive industry experience required
  • ADP/ CDK experience a plus 
  • Confidence in your ability to be successful
  • A desire to work in a commission, performance-based, environment
  • Great attitude with high-energy personality
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Self-starter and self-motivated
  • Ability to work well in a process driven environment
  • Outstanding communication skills in both verbal and written
  • High school diploma or equivalent
  • Valid driver license in the state that you will work and a good driving record

 

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. 

To learn more about our company, visit www.group1auto.com.

Apply today or refer a qualified friend.

 

*All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

 

We are an Equal Employment Opportunity Employer an participates in E-Verify.

 

#PRI

 

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