World Ford Pensacola is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified WARRANTY ADMINISTRATOR to our team. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit www.group1auto.com.
Schedule: Mon-Fri 8am-5pm
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
Check each repair order against the vehicle service history to avoid making duplicate claims.
Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
Maintain a record of all claims submitted, returned/rejected or paid and their current status.
Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.
Qualifications
- Warranty experience is required.
- Ford experience preferred.
- CDK experience is a plus.
- Ability to work independently and be self-motivated.
- Great attitude with high-energy personality.
- Professional appearance and work ethic.
- High School diploma or equivalent.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
We are an Equal Employment Opportunity Employer and participates in E-Verify
