Service BDC & Rental Department Agent - Toyota of North Austin

Toyota of North Austin is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center & Rental Department Agent to our Service team. 

Our philosophy at work is this: provide a welcoming, friendly, challenging team environment and make sure that our team members have constant recognition for their performance.  That philosophy, paired with merit-based growth opportunity, provides our customers with the most dedicated and professional service team in the area.

Primary responsibilities:

• Set service appointments for our customers
• Set up rental vehicles for service customers
• Communicate effectively with customers via phone, text, or email
• Exceed customer expectations and team goals

Here are a few things that we are looking for in the BDC Customer Service Agent role:

• Exceptionally driven with a very strong work ethic
• Excellent communication skills
• Bilingual is a plus!
• Have a strong desire to succeed and advance
• Have a positive "solution oriented" attitude
• Someone who prioritizes growth
• Goal oriented
• High School Diploma or equivalent
• Someone looking for a positive work environment
• Automotive/Call center experience preferred but not required
• Customer service, restaurant, or hospitality experience a plus

What we can offer at Toyota of North Austin:

• Fast pace, fun work environment
• Training in communication skills and time management
• Career advancement opportunities
• Health, Dental, Vision, Life and Disability Insurance
• 401(k) with company match
• Paid Time-off
• Employee stock purchase plan
• Employee vehicle purchase program

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career and join the best company in automotive retail. Apply today or refer a qualified friend!

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer.