We are Pat Peck Honda! We are part of the fast-growing Group 1 Automotive, a leader in automotive retail, and customer service. We are looking to add a qualified BDC Manager, to our Sales team. We are well known for our rapid growth and focus on our employees. We believe in providing great service to our customers, improving the lives of our Customers and Employees through great leadership, a culture of service and a love of learning.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities:
- Managing agent’s schedules
- Communicate effectively with our customers via Phone, Internet or Text.
- Respond to customer inquiries immediately.
- Learn and follow the scripting required by our process.
- Monitor call, text, and chat systems
- Collecting and organizing Lead data for reporting and follow up purposes
- Coordinating sales projects as required
- Monitor websites for accuracy and compliance
- BDC setting appointments for sales only
- Making follow up calls
Qualifications:
- Auto dealership Internet or Business Development Center (BDC) experience is preferred but not required.
- Internet Sales/BDC management experience
- CDK experience is a plus
- Solid working knowledge of the Internet
- Confidence in your ability to be successful
- Outstanding communication skills in both verbal and written
- A desire to work in a commission, performance-based, environment.
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Self-starter and self-motivated
- Ability to work well in a process driven environment
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.
If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit www.group1auto.com.
Apply today or refer a qualified friend.
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
