IT Help Desk Professional - Service Development Center

6161 Rothway St, Houston, TX 77040

CONSIDER A CAREER WITH US! | WE ARE HIRING!

Group 1 Automotive is seeking a motivated IT Help Desk Professional to support multiple locations within the Houston area. This is an in-office position and is not eligible for remote work. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Work five days a week with Saturday rotations. 
• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities
• The ideal candidate will have the ability to investigate user computer problems, identify the cause and implement solutions.  

Additional skills:

• Minimum 2 year experience as an IT Professional
• CompTIA A+ Certification required
• Working knowledge of CDK or Automotive Dealer Management Systems
• Knowledge of Shortel\Mitel\Zoom phone system a plus
• Excellent interpersonal skills with front desk experience and strong customer service skills 
• Great phone skills
• Strong attention to detail
• Excellent follow-through skills
• Provide remote  system level support to all personnel for all company computer software
• Knowledge of basic Networking

All applicants must pass pre-employment testing including background checks, MVR, and drug testing in order to qualify for employment.*

Group 1 Automotive is an Equal Employment Opportunity employer.

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