Automotive BDC Representative - Rivertown Toyota

Job Locations US-GA-Columbus
Job ID
2025-33695
Category
Customer Service/Support
Type
Regular Full-Time

Overview

Rivertown Toyota

CONSIDER A CAREER WITH US! | WE ARE HIRING!

 

 

Rivertown Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Representative to our team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 
In addition to competitive pay, we offer our associates the following benefits:
  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Handle inbound leads (phone, Internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service
  • You will be responsible for daily customer follow up
  • You will be responsible for managing your own time and responding to leads promptly
  • You are comfortable using Goggle search, multiple computer browsers at once, and speaking to customers via phone/email

Qualifications

  • High School diploma or equivalent a plus
  • Possess an intermediate level of multi-tasking and computer skills

  • Exemplary written and verbal communication skills

  • Customer Relationship Management (CRM) software experience is a plus

  • Ability to adapt to sudden business and industry changes as it directly effects automotive service operation

  • Auto dealership retail new car experience
  • Auto dealership Internet or Business Development Center (BDC) experience
  • Proven sales experience, preferably in the automotive industry
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude

 

Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.


*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

 

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Group 1 Automotive is an Equal Employment Opportunity Employer.

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