Product Specialist (BMW Genius) - BMW of Norwood

Job Locations US-MA-Norwood
Job ID
2024-33522
Category
Customer Service/Support
Type
Regular Full-Time

Overview

BMW of Norwood is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Product Specialist (BMW Genius) to our team. 

This is a great way to begin a career with our great company! 

Summary...

  • Responsible for introducing our clients to their new cars and review the features of each vehicle.
  • Responsible for delivering vehicle to customer according to dealership and manufacturer guidelines.
  • Essential Duties and Responsibilities include the following:
  • Coordinates delivery with customer
  • Observes that the vehicle is detailed, full of fuel, has all requested accessories installed and is in delivery area ready for customer
  • Demonstrate Interior and Exterior vehicle features and personalize the delivery to the customer's needs
  • Communicate the benefits of owning the vehicle purchased as well as the dealership services and amenities
  • Explain warranties and all documents
  • Complete necessary customer registration according to manufacturer guidelines
  • Familiarize customer with Service department personnel and Service areas
  • Present keys and relevant documents to customer.
  • Works closely with department managers to ensure customer satisfaction

You need...

  • Automotive or sales experience is preferred.
  • Confidence in your ability to be successful. 
  • Outstanding communication skills both verbal and written. 
  • Professional appearance and outstanding work ethic. 
  • Great attitude with a high-energy personality. 
  • Superior customer service skills. 
  • A desire to work in a commission, performance-based, environment. 
  • High School Diploma or equivalent

We offer...

  • Competitive Compensation Plan
  • Huge Earning Potential 
  • Monthly Bonus Levels
  • Sales Incentives 
  • Full Training & Support 
  • Wonderful Working Environment 
  • Medical, Dental and Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Employer Match 
  • Employee Stock Purchase Plan 
  • Advancement opportunities

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career and join the best company in automotive retail. Apply today or refer a qualified friend!

 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer.

#LI-JG1

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