BDC Agent - Ira Ford Auburn

Job Locations US-MA-Auburn
Job ID
2024-33426
Category
Customer Service/Support
Type
Regular Full-Time

Overview

Ira Ford Auburn is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified Business Development Center Agent to our team. 

  

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental & Vision Insurance
  • Life & Disability insurance
  • 401(k) plan with company match
  • Paid  vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Handle inbound leads (phone, internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service

Qualifications

 

  • Auto dealership Internet or Business Development Center (BDC) experience is preferred.
  • Proven sales experience, preferably in the automotive industry
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude

  • High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

IND6

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.