BDC Agent - Honda of Owings Mills

Job Locations US-MD-Owings Mills
Job ID
2024-33303
Category
Customer Service/Support
Type
Regular Full-Time

Overview

Honda of Owings Mills is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified, experienced Business Development Center Agent to our team. 

 

The pay range for this position is $15 - $19 per hour.

  

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental & Vision Insurance
  • Life & Disability insurance
  • 401(k) plan with company match
  • Paid  vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Handle inbound leads (phone, internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service

Qualifications

 

  • Auto dealership Internet or Business Development Center (BDC) experience is preferred.
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude

  • High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

 

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