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Audi Brand Specialist - Audi North Miami

Audi Brand Specialist - Audi North Miami

Job ID 
2017-2979
Job Locations 
US-FL-North Miami
Category 
Customer Service/Support
Type 
Regular Full-Time

More information about this job

Overview

AUDI NORTH MIAMI is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified AUDI BRAND SPECIALIST to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

 

  • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
  • Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
  • Supports the client advisor on product related tasks and activities.
  • Fully explains vehicle features, application and benefits.
  • Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
  • Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
  • Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to clients
  • Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
  • Maintains high ethical standards in all actions and maintains a professional appearance at all times.
  • Demonstrates passion about brand and products.
  • Confident in using new media (tablets, social media, etc).
  • Assist in other areas of the Sales department and performs other administrative duties, as assigned.
  • Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism and Teamwork.

Qualifications

 

  • Outstanding communication skills both verbal and written. 
  • Great attitude with a high-energy personality. 
  • Superior customer service skills.
  • Professional appearance and outstanding work ethic. 
  • A desire to work in a commission, performance-based, environment. 
  • Self-starter and self-motivated. 
  • Ability to work well in a process-driven environment. 
  • Confidence in your ability to be successful. 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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