Automotive Product Concierge - Rivertown Subaru

Job Locations US-GA-Columbus
Job ID
2022-25872
Category
Customer Service/Support
Type
Regular Full-Time

Overview

RIvertown Subaru is part of fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are looking to add qualified Automotive Product Concierge to our team. 

 

We offer…

  • Competitive Salary • Huge Earning Potential 
  • Monthly Bonus Levels • Sales Incentives 
  • Full Training & Support • Wonderful Working Environment 
  • Medical Insurance • Great Advancement Opportunities 
  • Dental Insurance • Vision Coverage 
  • Life Insurance • 401(k) with Employer Match 
  • Employee Stock Purchase Plan

Some day to day responsibilities…

  • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
  • Explains and demonstrates vehicle features and technologies, and focuses on customer comfort level and retention.
  • Resolves customer inquiries for vehicle technology issues.
  • Answers product questions on the telephone and during walk-ins.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to clients.
  • Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
  • Need high understanding of the Buick and GMC product
  • Maintains high ethical standards in all actions and demonstrates passion about brand and products.

What you need...

  • Professional appearance and an excellent work ethic. 
  • Outstanding communication skills both verbal and written. 
  • Great attitude with a high-energy personality. 
  • 1 Year superior customer service skill required.
  • Strong computer skills, to include Microsoft Office Suite 
  • Confident in using new media (tablets, social media, etc).
  • Self-starter and self-motivated. 
  • Ability to work well in a process-driven environment. 
  • Confidence in your ability to be successful. 

Group 1 is a Fortune 300 company that offers our associates a team environment, great benefits, ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today!

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

 

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